Metro Bank: Challenging the Norm

A group of smiling people enjoying a company visit at Metro Bank Company Visit to Metro Bank with Insider London

Recent years have seen satisfaction fall below 60% with the UK’s big four banks (Barclays, HSBC, Lloyds & RBS). This is one of several reasons often proffered for the rise of the challenger bank. KPMG reports that this is a worldwide movement though particularly concentrated in the UK because of its lack of saturation with big banks compared to other markets and its early adoption of digital banking.

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